If you need urgent treatment outside of opening hours, you can access advice and/or treatment by dialling 111. This service is not provided by the practice but commissioned by NHS England.
In case of emergency during practice hours, please call us immediately. We will endeavour to see a patient in pain on the same day.
If you need urgent treatment outside surgery hours, please telephone the practice where you will hear a message detailing the specific arrangements for that day.
Members of the Dental Care Plan have access to an Emergency Dental Helpline. Patients should call the practice in the first instance for emergency arrangements. If you cannot access the dental practice’s emergency arrangements and you need help in obtaining emergency dental treatment, please call: 0800 783 2337.
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Lewis Grove Dental Practice Remains Open- National Lockdown Announcement 31st October 2020
On Saturday Prime Minister Boris Johnson announced a second national lockdown due to the rising number of cases of Covid-19.
Lewis Grove Dental Practice will still be open. There are no restrictions with regards to medical treatment and you are actively encouraged to keep your appointments. At Lewis Grove Dental Practice we have all the necessary Personal Protective Equipment (PPE) and will continue to follow our high standards in cross infection control.
What next?
Please continue to attend your appointments. We have excellent infection control procedures along with a robust triaging policy to ensure the safety of both patients and staff.
If you are worried about your attendance please contact us to discuss your concerns and we can always postpone your treatment till a later date.
We continue to recommend that patients in the high-risk category delay non-essential treatment until further guidance has been given by the relevant authorities.
When you arrive:
We advise that you wear a mask at all times while inside the dental practice and only remove your mask at the request of the dental professional. We will continue to check your temperature and if this is above 37.8C, you will be advised to rebook your treatment and to follow government guidelines. Please do not arrive more than 5 minutes early for an appointment due to social distancing guidelines.
As you enter the building you will need to use the alcohol disinfectant rub to disinfectant your hands.
The treatment rooms will be prepared prior to your appointment with all surfaces disinfected after each patient. The air purification/exchange units will continue to be used throughout the day in each surgery. We have sourced PPE and unlike the start of the Pandemic (March 2020 in the UK), there is no shortage.
Please do not be concerned as we continue to maintain high standards of cross infection control.
Stay safe and please contact us on 0208 852 4986 if you have any questions.